FAQ
Garage Door Questions
Why doesn’t my garage door close?
Your garage door may not close due to various reasons, such as sensor misalignment, an obstruction in the door’s path, or issues with the garage door opener. We recommend checking for obstructions, ensuring the sensors are aligned correctly, and inspecting the opener for any faults. If the problem persists, we highly recommend contacting a professional technician to diagnose and resolve the issue.
Will my garage door work without sensors?
While it’s possible for a garage door to operate without sensors, we strongly advise against it. Garage door sensors are devices designed to prevent accidents and property damage. Operating your garage door without sensors increases the risk of accidents, and it’s crucial to ensure they are functioning correctly for safe and reliable operation.
Can I replace only a section of my door or do I have to replace the whole door?
In many cases, it’s possible to replace only a section of your garage door rather than the entire door. This option depends on factors like the type of damage and the door design. Our expert technicians can assess the damage and recommend the most cost-effective solution for your specific situation.
Do you offer emergency garage door repair services?
Yes, we offer 24/7 emergency garage door repair services. If you have an urgent issue such as a malfunctioning door or broken spring, don’t hesitate to call us for immediate assistance.
Which garage door brand is the best?
The best garage door brand will depend heavily on your specific needs and preferences. We offer a range of reputable brands such as CHI, Amarr, and ArmRLite that are known for their quality, durability, and performance. Our experts can help you choose the brand and model that best suits your requirements, ensuring you get a garage door that meets your expectations.
How often should I get my garage door serviced?
Regular garage door servicing is essential to maintain its performance and longevity. We recommend garage door maintenance at least once a year to inspect, lubricate, and make any necessary adjustments. This proactive approach helps prevent potential issues, ensuring your garage door operates smoothly and safely for years to come.
Schedule An
Appointment
Quality workmanship done right the first time
Contact Us
Address
Atlanta, GA
helixgaragedoors@gmail.com
Call Us
(470) 901-8336